Alife Soothing Sandalwood Soap, 75g [Pack of 5]

Thank you for your purchase. We strive to ensure your satisfaction with our products. Please review our refund policy below:

1. Refund Eligibility: Refunds will only be accepted for items that are damaged or expired upon receipt.

2. Damage and Expiration Claims: If you receive a damaged or expired product, please contact our customer service team within 1 day of delivery. We may request photographic evidence of the damage or expiration for verification purposes.

3. Return Process: Once your claim is approved, we will guide you through the return process. Please ensure that the product is securely packaged to prevent further damage during return shipping.

4. Refund Method: Approved refunds will be processed using the original payment method. Please allow 5-7 business days for the refund to appear in your account.

5. Non-Refundable Items: Please note that we do not accept refunds for products that are not damaged or expired. All sales are final in such cases.

If you have any questions or concerns regarding our refund policy, please feel free to contact our customer service team.

We appreciate your understanding and thank you for shopping with us!